Privacy Policy

Personal information we collect

We collect personal information about you when you use the Araya Platform. Without it, we may not be able to provide all services requested. This information includes:

• Contact, Account, and Profile Information. Such as your first name, last name, phone number, postal address, email address, date of birth, some of which will depend on the features you use.

Information You Choose to Give Us.

You can choose to provide us with additional personal information. This information may include:

• Additional Profile Information. Such as gender, preferred language(s), city, and personal description. Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible.
• Information About Others. Such as a payment instrument belonging to another person or information about a co-traveler. By providing us with personal information about others, you certify that you have permission to provide that information to Araya for the purposes described in this Privacy Policy and you have shared the Araya Privacy Policy with them.
• Other Information. Such as when you fill in a form, add information to your account, respond to surveys, post to community forums, participate in promotions, communicate with Araya Support and other Members, import or manually enter address book contacts, provide your address and/or geolocation, or share your experience with us. This may include health information if you choose to share it with us.

Information Automatically Collected by Using the Araya Platform and Our Payment Services.

When you use the Araya Platform and Payment Services, we automatically collect personal and other information. This information may include:

• Geolocation Information. Such as precise or approximate location determined from your IP address, mobile or other device’s GPS, or other information you share with us, depending on your device settings. We may also collect this information when you’re not using the app if you enable this through your settings or device permissions.
• Usage Information. Such as the pages or content you view, searches for Listings, bookings you have made, additional services you have added, and other actions on the Araya Platform.
• Log Data and Device Information. Such as details about how you’ve used the Araya Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after using the Araya Platform. We may collect this information even if you haven’t created an Araya account or logged in.
• Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address, and other related transaction details.